Sangoma Technologies: Delivering Leading Next-Gen Voice and Unified Communications...
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Sangoma Technologies: Delivering Leading Next-Gen Voice and Unified Communications Solutions

The communication landscape has witnessed significant disruptions over the past five years. Longstanding vendors have suddenly lost their way and upstarts have entered the market. At the same time, today’s businesses demand more than simple voice. They also demand unified communications (UC) at the best value from an experienced vendor.

Sangoma Technologies, a leading Voice and Unified Communication provider with over 35 years’ experience, has evolved from a key VoIP supplier of boards, SBCs, and gateways to one that also offers UC solutions. The unique and modern communications platform that Sangoma brings to the table makes its solution second to none in the market. “Sangoma is a stable, trustworthy company with a very healthy financial position, and we have a proven history of consistent growth driven by innovation. That combination appeals the most to CIOs,” remarks Bill Wignall, CEO of Sangoma Technologies.

According to Wignall, the core objective of Sangoma is to offer customers precisely what they need. To this end, the company has engineered a highly flexible and configurable unified communications platform—PBXact—to cater to the unique needs of its users. Wignall adds, “We consistently add features based on customer and market feedback.” Amalgamating an integrated phone system (PBX) and Unified Communications (UC) system (presence/chat, conferencing, file and screen-sharing, mobility, fax, and more), Sangoma’s PBXact offers the best of both and is easy to add custom features.

In terms of delivering value, Sangoma not only provides state-of-the-art VoIP solutions at a reasonable cost-competitive price range but also gives the flexibility to choose on-premise and cloud-based solutions.

Wignall goes on to say that a UC solution is much more than just the PBX or UC platform and must consist of other communication infrastructure such as gateways, Session Border Controllers (SBC), and phones. By assisting customers in discovering and deciding what best suits their needs and offering a total Sangoma solution, the company has emerged as a trusted partner for multiple SMBs, enterprises, OEMs, carriers, and service providers in the VoIP arena. “Our customers have also consistently told us they like our UC dashboard, built-in and easy phone provisioning, and quick start wizard. We offer the best value in terms of pricing, features, reliability, and total cost of ownership,” extols Wignall.

We have grown well in excess of industry norms by listening to our customer's needs; our strong history of consistent growth and profitability, and our leading experience in UC enable us to offer the best combination of functionality/stability and price for unified communications solutions to today's businesses


A typical client collaboration for Sangoma involves a business with many extensions, including some that might be remote from the rest. For instance, a multitude of universities with campuses around the world employ Sangoma solutions. Additionally, there are many small to medium size companies with remote offices or employees that deploy PBXact and utilize the mobile client as well. “We have grown well in excess of industry norms by listening to our customer’s needs; our strong history of consistent growth and profitability, and our leading experience in UC enable us to offer the best combination of functionality/stability and price for unified communications solutions to today’s businesses,” says Wignall.

As a public company, Sangoma cannot divulge too much forward-looking information. However, Wignall says that the company will continue to add new features to their unified communications platform, as they did most recently with a UC client called Zulu. “We will continue to innovate and revamp our platform so that it stands steady as the most preferred communication hub for businesses,” concludes Wignall.