The advent of the internet has revolutionized telecoms landscape by making Voice over Internet Protocol (VoIP) available, but the development of cloud-based management systems and the proliferation of mobile devices have transformed the telecom landscape even further. Whereas before it would take an enormous amount of hardware and months of setting up to put a business telecoms network into play, now it takes minutes with a cloud-based VoIP solution. Bolstered by such innovations, the costs have gone down significantly due to the lack of need to invest in infrastructure, meaning that the latest telecoms solutions for business are incredibly accessible and very cost-effective. To qualify for inclusion in the VoIP category, a product must provide VoIP PBX systems for businesses and offer a VoIP softphone application, offer necessary hardware when a solution requires it and would include features that assist in regulating incoming calls.
The hardware required for a given VoIP solution can vary as some providers require clients to use their specific phone system, while others may be used with any type of proprietary VoIP phone. More sophisticated providers offer a highly scalable, end-to-end unified communications platform designed for larger enterprises offering more reach and flexibility compared to point tools for collaboration, live chat, and web conferencing. To help organizations and leaders select the best vendors and advance their business initiatives, Enterprise Networking Magazine’s editorial board has assessed and shortlisted VoIP Solution Providers that are at the forefront of providing cutting-edge technology solutions. These companies offer robust products coupled with innovative strategies that are distinctively prominent in the field. We present to you “Top 10 VoIP Solution Providers - 2020”.