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Top 10 VoIP Solution Companies - 2021

With 2021 on the horizon, it’s time to take stock of the year that’s gone by and plan for the year ahead. One thing is for sure this year: Collaboration tools are hot. On that front, VoIP phone systems have become a business necessity in recent years, and the number of companies implementing VoIP to achieve the benefits of a reliable, flexible communication system is now growing more quickly as many companies explore the option of operating remotely for the foreseeable future. So, what will 2021 hold for internet telephony?

Artificial Intelligence (AI) is a technology that has been swiftly making its way into mainstream SaaS systems, creating automations and boosting business intelligence across various sectors. VoIP is certainly no exception and in 2021 and the years to follow, the business world anticipates that AI will become integral in VoIP communication tools. At the same time, Unified Communications (UC) platforms are quickly growing in popularity among businesses that want to increase productivity and improve communication across all modes, including: Voice, Video, Chat/IM, and Email. UC systems offer a robust selection of communication tools that are centralized in one platform. This means employees can easily communication across different mediums and stay connected no matter what the circumstance requires. UC software also provides reporting and visibility into communications so that companies can always look for ways to communicate better and increase efficiency.

At this juncture, many cutting-edge and emerging VoIP solutions providers are entering the domain with advanced and integrated offerings. To help the businesses strengthen their operational capabilities and simultaneously enable growth in the industry, Enterprise Networking Magazine has compiled a list of the top and emerging VoIP solution providing companies. The list comprises prominent organizations in the industry that address issues by implementing current trends. Besides, the magazine also includes insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for aspiring CIOs.

We present to you Enterprise Networking Magazine’s, “Top 10 VoIP Solution Providers – 2021.”

    Top VoIP Solution Companies

  • With an array of full service IT firms at our disposal, Blue Front Technology Group has the expertise and knowledge to get from point A to point B

    https://bluefrontgroup.com/

  • Brightlink, with its ten years of experience, provides integrated capabilities across several communication layers and helps clients custom integrate their communication capabilities using the company’s underlying network services infrastructure. The company’s CPaaS platform facilitates voice, messaging, and other network capabilities, all with a simple log-in. It also enables clients to effectively manage their current phone numbers, create multi-user phone systems, and contact center call queues and workflows. On the VoIP side, Brightlink’s PBXCloud, a full-service cloud communications application, offers a complete suite of contact center features and phone provisioning capabilities. All-in-all, Brightlink provides completeness of vision in supporting communication for a vast clientele, since its inception, by revolutionizing the entire communication integrations

    https://www.brightlink.com/

  • CallTower provides, integrates and supports industry-leading, cloud-based, UCaaS and CCaaS solutions, including Cisco® HCS, Cisco® Webex, Native Microsoft® Teams Direct Routing, Microsoft® Office 365, and more for business customers. At the heart of CallTower’s business ethos is an emphasis on offering a centralized and secure communication system with state-of-the-art VoIP capabilities. And the company achieves this through its robust partnership with market leaders, Microsoft and Cisco. With respect to client onboarding, the company goes through a discovery phase where it narrows down a client’s specific problems and understands their overarching operational objectives before delivering a personalized solution.

    https://www.calltower.com/

  • Think Simplicity is a tech company that supports modern and reliable communication between hotel guests and staff through its cloud solutions. The company brings enterprise-class technology specifically designed for the hospitality sector and integrates it with the existing property management systems. Essentially, the company provides a complete communication package, including the hardware, and software required to support the diverse customer needs. Think Simplicity’s solutions provides integration with over 200 property management systems used in the hospitality industry. The company builds the solution in AWS, which is one of the most reliable cloud infrastructures available today

    http://thinksimplicity.net/

  • ULTATEL is one of the most trusted advisor and communication providers by offering a comprehensive, cloud-based telephony offering unified communication solutions. The company’s Cloud PBX solution ties several aspects such as hardware, software, firmware, and other systems into a singular platform. ULTATEL’s cloud portal can be easily used by non-IT experts and provide simple navigation for every end-user in the clients’ organizations. The company’s business products are under the Clarity brand and their call center platforms that customers can choose between. These products further allow businesses to consolidate and integrate all the call data and KPIs into its call center platform for a holistic experience

    https://www.ultatel.com/

  • UniVoIP has been a pioneering leader in Cloud Communications and VoIP technology. The company has helped thousands of clients nationwide to shed intricate on-premise infrastructure in exchange for Cloud-hosted services. It has opened the way for offices to become flexible, mobile, and efficient in today's ever-evolving work environment. UniVoIP's comprehensive platform is the ultimate business upgrade that is making operations more professional, efficient, and profitable. Moreover it has also lowered the total communication costs while heightening functionality and productivity. Their OfficeConnect has also been built from the ground so that it can deliver the most reliable, powerful, and economical hosted communication services on the market

    https://univoip.com/

  • Oakland, CA-based VoIP DRS offers a namesake storage-focused disaster recovery solution that enables organizations to ensure business continuity and gain full data backup and restoration capabilities for all servers in the cluster. At its core, VoIP DRS is an SFTP server and a dynamic SSH automation tool that is designed to bring the greatest level of data resiliency to Cisco Unified Communications customers. The solution is directed at gaps that traditional backup solutions do not target. VoIP DRS is a value add network appliance that is developed to augment any network environment and has features targeted to provide bold disaster recovery enhancement features for Cisco VoIP environments

    https://voipdrs.com/

  • 8x8, Inc.

    8x8, Inc.

    8x8 Cloud Solutions is changing the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform. The company empowers workforces all over the world so that it can connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. Their Communications Cloud replaces costly and complicated legacy products with a simple, integrated solution that helps companies to communicate faster and smarter to exceed the speed of customer expectations

  • Avaya

    Avaya

    Businesses are built on the experiences they provide, and every day millions of those experiences are established by Avaya. For several years the company has helped organizations around the globe to win by creating exceptional communications experiences for customers and employees. The company has also built open, converged, and innovative solutions that can enhance and simplify communications and collaboration in the cloud, on-premises, or a hybrid of both. To grow a business, they have committed to innovation, partnership, and a relentless focus on what's next. They provide the technology that their clients can trust to help them deliver Experiences that Matter

  • RingCentra

    RingCentra

    RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2019 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the third consecutive year