Designed from the ground up to simplify interactions, VoIP makes digital communication more efficient, convenient, and user-friendly. Aligning with the technological advancements, VoIP supports the mobility and omnichannel engagement needs of the companies. Meanwhile, the onset of 5G connectivity is expected to spur a new wave of revolution, with benefits of increased VoIP quality. With improved capabilities, VoIP will boost the connection speed to deliver better communication services.

The cutting-edge technologies such as blockchain and artificial intelligence (AI) are expected to clear the obstacles existing in VoIP. Implementing blockchain solutions in the VoIP space will give telecommunication operators the ability to streamline time-consuming multi-party processes like mobile number portability. Blockchain also promises transparency for telecom operators, regulators, and end users. On the other hand, AI will empower the operators to detect poor quality calls and faulty network configurations. More importantly, AI’s detailed analysis of the communication will arm the operators with insightful reports into customer behavior. Machine learning and data analytics, when combined with web robots, can handle different aspects of communication and streamline data gathering, education, training, and support.

To help CIOs navigate through the list of VoIP solution providers, our distinguished selection panel, comprising CEOs, CIOs and VCs, industry analysts and the editorial board of Enterprise Networking Magazine narrowed the Top 10 VoIP Solution Providers 2019 that exhibit competence in delivering solutions that tackle the various complexities in communication.

We present to you Enterprise Networking Magazine’s “Top 10 VoIP Solution Providers - 2019.”